Late/Cancellation Fees Policy
If for any reason, your plans change in regards to your pet’s drop off or pick up time, please inform us by phone as soon as possible. Your spot most likely could be used by someone else.
Unfortunately, if your pet does not get picked up by their reservation time, a fee may be assessed unless prior arrangements are made.
After 6:00 PM -- $5.00 every 5 minute increments you are late for pick up
No Show/No Call-$20.00 or pkg day will be deducted from your daycare package
No Show by 7:00 PM Becomes Overnight Boarding -must be picked up prior to 11 Am the following morning
All cancellations must be received 48 hours in advance of their check-in day to avoid a cancellation fee.
Late Cancellation fee-$20
No Show -$20 per day of their reservation dates